Find here all the answers to your questions
To change your password, go to your CASHISWINE personal space, tab “My account” and click on “Change my password”. You just have to follow the instructions that will be given to you.
If you have lost your password, click on the “Lost Password” link on your CASHISWINE account login page. We will then email you the procedure to follow to reset your password.
You can change your email address, mailing address and phone number in “My Account”.
CASHISWINE reserves access to the site to adults only (age restriction on the home page).
You will be able to save your order information (in progress, invoices, etc.) to make future purchases faster and easier. This will also allow CASHISWINE to process your orders and to propose you wines adapted to your needs in order to facilitate your research.
Contact us by email at contact@cashiswine.fr to make a request without justification. The account will be deleted within a maximum of 14 days.
We add new wines daily as they arrive. So check back often at www.cashiswine.fr/en/ to take full advantage of the new arrivals. And don’t forget that each wine is unique. So don’t miss any opportunity!
We inform customers of the availability of items sold on the site on the detailed information page of each item.
An item is unavailable if it has already been purchased. It is technically impossible to order an unavailable item.
The quality of a wine is a subjective data specific to each individual. We cannot guarantee that the content will perfectly match the taste of the person buying it.
Our team is composed of experts who are in charge of checking all the wines and making sure that there is no visual alteration of the content and/or the container.
This verification is done according to our quality criteria.
The majority of the wines for sale on www.cashiswine.fr/en/ come from individuals who have mandated us to sell them.
The wines come from our own inventory.
They can also come from professionals in the framework of destocking.
CASHISWINE mainly offers for sale mature wines and spirits with a vintage year and less than 40 years old.
If the items you placed in your shopping cart disappear during the purchase process or on a subsequent visit, this is normal. It is simply that someone else has purchased the item you were interested in before you.
Don’t worry: it is impossible to pay for an item that is no longer available.
You have a legal period of 14 days to cancel an order and return the bottles to us provided they have not been opened.
No changes to an order are possible once the order has been paid for.
Professional buyers can place orders on the site in the same way as private individuals, provided that they have declared themselves as such on the site at the time of their registration, whether in the context of or outside of any usual or commercial activity.
The website is not intended for customers in the French overseas departments and regions and overseas communities.
The site is intended for customers in the European Union, the United Kingdom and Switzerland.
It is not possible to make purchases free of VAT and duty.
There is no minimum or maximum order value.
If you notice an abnormally long delay in the delivery of your order, do not hesitate to contact our customer service at the following address sav@cashiswine.fr
We will do everything possible to speed up the delivery with the carrier concerned. If your order is lost (damaged), we will reimburse you for the order.
The carrier will notify you by email and SMS of the availability of your order.
Your order will be kept for 14 days (10 days during sales and Christmas) before being returned to us if you do not come to pick it up.
Shipping costs are calculated according to the delivery method and the destination. The amount of these costs will be due by the customer in addition to the price of the items purchased. Information about delivery times and costs are detailed on the website.
CASHISWINE offers free delivery for all orders over seven hundred and ninety (790) euros in Europe and over thousand hundred and ninety (1190) euros around the world.
On average, your order is prepared and delivered to the carrier within 2 working days. We do our best to respect these deadlines but if by any chance the deadlines should be much longer, we apologize in advance.
Delivery times are independent of CASHISWINE and depend on the carrier. Generally, our carriers deliver within 3 working days after handing over the package. Beyond that, please contact our customer service at the following address sav@cashiswine.fr
CASHISWINE has appointed Chronopost ® to carry out the customs clearance procedures on its own behalf. The collection of taxes is carried out directly by Chronopost ® from the customers at the time of delivery.
No reduction can be made after an order.
We accept payment by credit card, Visa and Mastercard, but also by Paypal.
You can also pay with a promotional code or a voucher.
To use them, you just have to enter the code that you will have been specified in your cart. The rates will then be automatically updated, before your payment.
The wines come from individuals and CASHISWINE acts as an intermediary, without transfer of ownership.
Therefore, the selling prices listed on the site for each wine are displayed net, without VAT.
You have a legal period of 14 days from the shipment of the order to make a return provided that the bottles have not been opened.
Contact us by email at contact@cashiswine.fr to make a request without justification. The account will be deleted within a maximum of 14 days.
By creating an account, you will be able to get a quick and immediate estimate of your wines. If the proposed offer suits you, you can accept it to sell your wines. You will also find all the information concerning your WINE PACKS (waiting to be sent, being processed, paid, etc.).
To change your password, go to your CASHISWINE personal space, tab “My account” and click on “Change my password”. You just have to follow the instructions that will be given to you.
If you have lost your password, click on the “Lost Password” link on your CASHISWINE account login page. We will then email you the procedure to follow to reset your password.
You can change your email address, mailing address and phone number in “My Account”.
Professional sellers can use our services in the same way as private individuals, provided that they have declared themselves as such on the site at the time of their registration, whether within or outside of any usual or commercial activity.
Due to high activity, we may have to temporarily put the buyback service on hold. In this case, we will notify sellers as soon as the redemption process begins and will indicate this in the “Sell your wines” tab on the home page of the site.
For quantities greater than 48 bottles, CASHISWINE offers a free home collection service, organized according to the availability of sellers and our collection rounds.
The quantities to be sold with CASHISWINE are unlimited.
There is no minimum quantity required to use the CASHISWINE intermediation service.
NB: In order for CASHISWINE to cover the shipping and packaging costs, the WINE PACK must have a total indicative sales price of more than 250 €.
To sell your wines, all you have to do is make an estimate on the site and validate the proposal if it suits you.
CASHISWINE reserves access to the site to adults only (age restriction on the home page).
The indicative selling price provided by the simulator for each wine corresponds to the minimum amount contractually guaranteed by CASHISWINE. This is the reference price from which CASHISWINE commits to sell the wines. Below this price, CASHISWINE will not make any sale.
The indicative selling price is calculated automatically through an algorithm taking into account the origin, the quality of the vintage, the evolution curve and the interest of the wine by the consumers.
The sales price is given as an indication. It is automatically calculated by an algorithm based on the real price of the wines and not on the prices coming from the auctions. By avoiding the strong fluctuations generated by auctions, CASHISWINE proposes a stable and continuous selling price offering a permanent liquidity at any time of the year for all wines.
For the simple reason that the wines received had one or more defects on the container and/or an alteration of the contents. In this case, the wines concerned are subject to a discount applied to the selling price.
We sell wines from which we can no longer identify the origin (lack of label, illegible label, etc.). This is a service on request to CASHISWINE at contact@cashiswine.fr
A mention appears at the time of the estimate for each wine as soon as the salesman enters the year of vintage allowing him to know if this one is accepted or not.
The wineries listed on the site are those whose wines have a higher value than the average for the appellation.
This is an on-demand service from CASHISWINE at contact@cashiswine.fr
We take back half-bottles (0,375 cl), clavelins (0,62 cl), bottles (0,75 cl), magnums (150 cl) and jeroboams (300 cl).
For larger sizes, it is a service on request from CASHISWINE at the following address contact@cashiswine.fr
We offer an outlet for every wine regardless of its condition, nature, capacity and origin.
We only sell mature French wines that must be clearly marked with the year of the vintage and are less than 40 years old, regardless of their condition, nature or origin.
All blended wines, sparkling or not, without year are.
All wines and spirits without a year.
All alcoholic beverages other than wines and spirits.
All wines and spirits for which excise duties have not been paid.
All new wines, all new wines, all wines of the year, even all young wines.
All wines without Geographical Indication.
All wines without sulfites that have no ageing potential.
All encapsulated wines (metal crown cap and metal screw cap).
All PRODUCTS identified as “fake wines” (counterfeit, fake, copy, etc.).
We do not sell new wines, new wines or wines of the year, or even young wines.
We do not sell sulfite-free wines because they have no ability to age.
It is a reinforced and pre-stamped cardboard box to send your wines to CASHISWINE for free.
The WINE PACKS are sent free of charge to the seller’s home within 7 days after acceptance of the estimate for any amount over 250 €.
Shipping and packing costs are covered by CASHISWINE for shipments with an estimated selling price of more than €250, regardless of the number of bottles.
For shipments with an indicative selling price of less than 250 €, shipping and packaging costs remain the responsibility of the seller.
CASHISWINE’s intermediation service is remunerated by a commission deducted from the selling price of the sold wines paid by the buyer.
The applicable commission scale varies according to the value of the number of wines sold or the amount outstanding over a calendar year.
The amount of the commission depends closely on the costs incurred by CASHISWINE beforehand, such as packing and shipping costs, costs related to the verification of conformity, taking of photographs, uploading, storage, preparation of orders, packing, etc. This list is not exhaustive.
In order to be shipped to CASHISWINE, the bottles must be clean (free of dust, dirt and traces of mould) except for wines sold as is, whose origin can no longer be identified.
It is therefore crucial to take precautions before shipping them. It is important to clean them carefully so as not to damage the labels, back labels, collars and capsules.
We adapt the number of WINE PACKS according to the number and capacity of the bottles to be collected.
We adapt the number of WINE PACKS according to the number and capacity of the bottles to be sold.
A WINE PACK is valid for 30 working days from the date of shipment by CASHISWINE. After this period, we advise sellers to contact CASHISWINE directly at the following address sav@cashiswine.fr
CASHISIWNE is intended for metropolitan France, Corsica, the United Kingdom, Switzerland and the countries of the European Union.
WINE PACKS are nominative and sent to sellers after validation of the estimate. We cannot assign a WINE PACK for content other than the one originally planned as long as the WINE PACK has been registered in another person’s name.
This choice is deemed firm and final. Failure to comply with this choice will lead to the opening of a dispute since sending a WINE PACK represents a cost for CASHISWINE.
Upon receipt of the WINE PACKS, our experts are responsible for ensuring the compliance of the wines and to check if they have one or more defects on the container and/or an alteration of the contents.
The sale price thus determined after this stage is deemed firm, definitive and non-negotiable.
Once your WINE PACK is received in our premises, it takes 15 working days for it to be processed by our experts (inspection, sorting, verification and evaluation).
As soon as the WINE PACK(S) is received at our premises, we send an email to inform the sellers.
All information appears in the user account.
As soon as the seller can justify the deposit of his WINE PACK(S), he will be fully refunded on the basis of the indicative sale price.
The WINE PACK(S) must be deposited within a maximum of 30 days from the date of issue of the WINE PACK(S).
The WINE PACK is to be deposited in a Pickup Relay of the Chronopost network at the seller’s choice.
The seller must choose at the time of validation what he wishes to do if he refuses the discount(s) applied by CASHISWINE.
Payment is made within 30 working days at the latest from the date of verification of conformity of the wines.
We make daily bank transfers and money transfers to PayPal accounts.
The wines for sale are immediately put on line on the website www.cashiswine.fr
Payment is made within 30 working days at the latest from the date of verification of conformity of the wines.
La vente de boissons alcoolisés aux mineurs est strictement interdite.
Pour acheter sur Cashiswine vous devez donc avoir plus de 18 ans.
